Each doctor, depending on their area of specialization, is then allocated an individual transcriptionist. This ensures quality through familiarization on a regular basis.

In addition, we have maintained an in-house quality assurance mechanism whereby our Quality Control Supervisors/Analysts countercheck files of each individual of the team and maintain an accuracy graph sheet in accordance with the HPI Sum Program on a daily basis. This phenomenon enables us to maintain our quality standards on a persistent basis.

In light of the above, we feel proud in declaring that “Our accuracy profile is as dictated by the dictator”.